Terms and Conditions

1.LEASE. Customer has agreed to rent from Ivy and Co. the items listed on the rental quote/invoice and, if applicable, to obtain services from Ivy and Co. as detailed on the rental quote/invoice. Lessee(s) will pay rentals for term indicated, whether or not equipment is used and will pay rent for each continuation term, which shall be due up to complete equipment return to Ivy and Co..

2. PAYMENT POLICY. Full payment is required to secure your order as well as $100 bond payment. Theses are non-refundable in the event of cancellation. All payments must be paid in full before set up/pick up of the order. Ivy and Co. reserves the right to apply the bond payment to cover any sums due in respect of damage, loss, additional cleaning charges, extended hire and delivery charges. Any remaning bond will be refunded back.

3. FORMS OF PAYMENT. Credit Card, Cash Bank deposit BNZ: 02 0772 0045209 00

4. EVENT CANCELLATION. All hire items are non-refundable in the event of cancellation.

5. DAMAGED/MISSING/LOST ITEMS. All rental items remains the sole property of Ivy and Co. although he Lessee(s) is entirely responsible for any loss, theft or damage to the items from the time of delivery to return after the event. Lessee(s) agree to pay for damages to materials (i.e.breakage, tears, rips, holes, ink or wax stains or burns to the linen).

6. SIGNING If you do not sign your hire agreement, but authorize us to proceed with services by email, purchase order or verbal contract, you will be bound by our contract terms as stated in this agreement as outlined above.

7. SET UP There is a minimum fee of $55 for the first hour and $35 thereafter. eg set up of archway etc.  Small items must be collected or if discussed with owner.

8. PICK UP AND DROP OF TIMES  Pick up times are on on Fridays at 9.30am and Drop of times are Sundays before 9am or at 7pm.  (or as discussed with owner).  Items that are dropped of on Mondays will occur a $15 fee. If you require the items for a longer amount of time there will be an extra charge.

9. CLEANING FEE There is an $50 cleaning fee. You are more than welcome to bring them back clean.  In regards to chair sashes these have to come back folded back in the box provide if this dosen’t occur there will be a $50 charge.